|
|
| resume |
| Objective |
To help others use technology more effectively
in the office and on the Internet. |
| |
|
| Career
Summary |
Over 20 years of operations and technical
management and consulting experience, 12 in the nonprofit sector.
Project manager and/or lead consultant on as many as 15 active
contracts at a time. Supervision of management, professional,
technical and clerical employees in highly visible service departments.
Experience in strengthening internal and external customer relationships
through the hiring and development of superb staff and contract
labor, infusing them with a customer-service orientation.
Development of programs to assist organizations with technology
through education. Strong communication skills, helping to
bridge the gap between the business and technology groups during
design and implementation phases. |
| |
|
| Professional
Experience |
Cheryl
Hanback Consulting
8/00 - present |
| |
Owner/Operator
The firm, established by Hanback in 2000, focuses on small-
and medium-sized businesses, with an emphasis on nonprofits.
She has developed web sites for Wally (Famous) Amos, Kansas City Fountains Foundation,
CANBE, and many others.
The firm specializes in web design, information management
and training.
Member of the The New John
Shehane Group, and the Water
Cooler consulting group. |
| |
Center
for Management Assistance
10/89 - 7/00 |
| |
Director, Information Services
Responsible for technology consulting services and internal
computer operations. |
| |
Key accomplishments:
- Assisted with design and responsible for build-out of office
expansion
- Conceived, obtained funding and developed the Technology
Assistance Program - a membership organization designed to
assist nonprofits with technology-related problems
- Successfully requested and managed grants totaling over
$300,000
- Developed successful computer application training program
for nonprofits
- Planned and co-authored the Year
2000 Survival Guide for Nonprofits
- Developed hardware and networking consulting business through
the use of contract labor
- Developed and managed web consulting business, either by doing
the work or through the use of contract labor
- Local Host for Year 2000 Circuit Rider Roundup
- Helped plan and implement the first and third and fourth
Day of
Service during the Circuit Rider Roundup.
|
| |
Manager,
Information Technology
Responsible for office technology management, directing
all technical activities for an organization with an annual budget
of over $600,000 and managing a 10 user LAN. Served as primary
staff on all data and technology issues.
- Installed and administered NT network
- Directed and administered all agency management data
- Trained staff on computer usage
- Implemented software and hardware upgrades as needed
- Developed tracking and management system for 1,500 book
library
|
| |
Reproduction
Systems, Inc.
04/86 – 10/89 |
| |
Manager
Information Services
Responsible for supervision of 25-staff medical litigation
word processing and data entry departments.
Key Accomplishments:
- Authored training manuals and trained users
- Tested programs for errors before implementation
- Set up and configured hardware for maximum efficiency
- Coordinated hardware maintenance repairs and upgrades
- Created systems procedures and documentation for daily operations
- Acted as liaison between users and programmers
- Managed IBM System 36, IBM PC’s, DEC MicroVAX II
|
| |
|
| Education |
- Emporia State University
Masters of Science in Instructional
Technology, 2004 - Emporia was chosen
as one of the 10 Leading Schools of
Education by George Lucas' EDUTOPIA
- Park
University, Parkville, MO
Bachelor of Science, 1994
Major: Business Administration
Magna Cum Laude
- Kansas
City Business College
Kansas City, MO
Court Reporting Degree, 1975
|
| |
|
| Technology
Training |
Macromedia Dreamweaver and Fireworks,
Adobe Photoshop, Microsoft Access and Word; Project management
workshops; Java scripting; HTML; VAX/VMX utilities and commands/system
management; dBase; DOS; RPGII |
Educational
Training |
Great
Teachers 2004, Thompson Course Technology 2005 Technology Training |
Management
Training |
Total Quality Management; numerous management, motivation
and supervision seminars |
| Personal |
- Board of Directors, Tonganoxie Chamber of Commerce, Vice
President - 2006
- Facilitator - CANBE.org Technology Leadership Circle
- Web Site Chair - Leave A Legacy
- Adjunct Committee, Kansas City Kansas Community College
- Recipient, 2000 President's Award - Greater Kansas City
Council on Philanthropy
- Board Member, Coalition for Positive Family Relationships
- Chairperson, TogetherNET committee
- Computer Coordinator, Tonganoxie Country Co-Op
- Swimming
Up Stream Award, 2000 and 2002 - Circuit Riders
|
| |
|
| Training
Experience |
College Credit
Classes:
- Developed and taught Windows and Office XP online for Kansas
City Kansas Community College since Spring, 2001
- HTML on ground for Kansas City Kansas Community College
- Microsoft Word, Excel, Access and
PowerPoint for Sanford-Brown College
Training:
- Developed and taught classes at Johnson County Library on
Planning a web site, designing a web site, Dreamweaver, Photoshop
and Fireworks.
- Taught classes in Microsoft Word, Excel, Access and PowerPoint
for North Kansas City Library.
- Trained and mentored users on applications
- Trained users to function independently on a variety of
computer tasks and applications
- Authored training manuals for orientation, billing and problem
solving
- Conducted training sessions on software upgrades
- Created and implemented training manuals for computer operators
for medical database and daily computer operations
|
Cheryl
Hanback Consulting
Web Design | Graphics
And the occasional miracle
Phone: 913-369-2255
Email Cheryl: cheryl@cherylh.com
www.cherylh.com
Copyright
Cheryl Hanback 2003 - All Rights Reserved
|
|
 |
